Your privacy matters to sbo99. This Privacy Policy explains what personal information we collect when you use the sbo99 platform, how we use and protect that information, who we share it with, and what rights you hold over your own data.
At a Glance
Every connection between your device and sbo99 servers is protected by 256-bit SSL/TLS encryption. Account credentials, payment details, and personal documents transmitted during KYC verification are encrypted in transit and at rest on secured infrastructure.
sbo99 does not sell, rent, or trade your personal information to third-party advertisers, data brokers, or marketing companies. Data shared with third parties is strictly limited to what is necessary to operate the platform — payment processors, identity verification providers, and licensed game studios.
Personal data collected by sbo99 is used only for the specific purposes stated in this Privacy Policy — account management, payment processing, identity verification, fraud prevention, responsible gaming compliance, and customer support. Data is not repurposed beyond these stated uses without your explicit consent.
sbo99 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. Account data for closed accounts is retained for a maximum of five years following account closure for compliance purposes, then securely deleted.
You have the right to access, correct, and request deletion of your personal data held by sbo99. You can also request a portable copy of your data, object to specific processing activities, or withdraw marketing consent at any time. Data requests are processed within 30 days of receipt.
Data generated by your responsible gaming tool usage — deposit limits, cool-off periods, self-exclusion requests — is treated with heightened sensitivity. This data is used only to enforce the protections you have set and is never used in marketing profiling or shared with third-party advertisers.
Scope: This Privacy Policy applies to all personal data processed by sbo99 in connection with the operation of the sbo99 platform accessible at sbo99.one, including data collected via the website, live chat, email, WhatsApp support, and any other communication channel associated with the sbo99 brand. By creating an account or using our services, you acknowledge that you have read and understood this Privacy Policy.
In this Privacy Policy, the following terms have the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person — including name, email address, device identifiers, and transaction records. |
| "Processing" | Any operation performed on personal data, including collection, storage, use, disclosure, and deletion. |
| "Data Controller" | sbo99, the entity that determines the purposes and means of processing personal data collected through the platform. |
| "Data Processor" | A third party that processes personal data on behalf of sbo99 under a data processing agreement (e.g., payment processors, KYC verification providers). |
| "Player" / "You" | Any individual who registers or uses the sbo99 platform. |
| "KYC Documents" | Identity verification documents submitted by a Player, including KTP (Indonesian national ID), passport, or proof of address. |
| "Cookies" | Small text files placed on your device by the sbo99 website to enable functionality, analytics, and session management. |
sbo99 collects personal data in the following categories, depending on how you interact with the platform:
When you create an sbo99 account, we collect your full legal name, date of birth, email address, Indonesian mobile number, chosen username, and the country or city of residence you provide (e.g., Jakarta, Surabaya, Bandung, Bali ). This data is required to open and maintain your account.
To comply with anti-money laundering obligations and to verify your age, sbo99 collects copies of government-issued identity documents such as your KTP (Kartu Tanda Penduduk), passport, or driving license, along with proof of address documentation. This data is processed by our licensed KYC verification partner and stored securely on encrypted servers.
When you make deposits or request withdrawals, sbo99 collects transaction records including deposit amounts, withdrawal requests, payment method identifiers (bank account names associated with BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, OVO, DANA, GoPay, ShopeePay, or LinkAja), and transaction timestamps in WIB (UTC+7). sbo99 does not store full bank account numbers or full card numbers on its own servers — these are handled exclusively by our certified payment processors.
When you access sbo99, our servers automatically log your IP address, browser type and version, operating system, device type, referring URL, pages visited, time spent on each page, and session duration. This data is used for security monitoring, fraud detection, and platform performance optimization.
sbo99 records your betting and gaming activity on the platform, including bets placed, games played (slots, live casino, esports betting, online poker, togel), wager amounts in IDR, outcomes, and session times. This data is used to provide the service, calculate balances, settle bets, and — in aggregate, anonymized form — to improve the platform experience.
When you contact sbo99 via live chat, email, or WhatsApp, we retain records of the conversation, including the content of messages and any attachments you submit. This data is used to resolve your query, train support staff, and maintain a service record. Live chat transcripts are retained for a period of 24 months.
If you use sbo99's responsible gaming tools — such as deposit limits, loss limits, cool-off periods, or self-exclusion — we record the settings you have chosen and when they were applied. This data is used exclusively to enforce the protections you have activated and is never used in any marketing, profiling, or analytics context.
sbo99 uses the personal data we collect for the following purposes:
sbo99 processes your personal data on the following legal grounds:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract — necessary to provide the sbo99 service you have requested. |
| KYC identity and age verification | Legal obligation — required to verify minimum age (21+) and comply with AML obligations. |
| Payment processing and transaction records | Performance of a contract; legal obligation for financial record-keeping. |
| Fraud detection and security monitoring | Legitimate interests — protecting sbo99 and its players from unauthorized and fraudulent activity. |
| Responsible gaming enforcement | Legal obligation and legitimate interests — compliance with responsible gaming standards and player protection. |
| Marketing communications (email / SMS) | Consent — only where you have opted in to receive promotional messages from sbo99. |
| Platform analytics and improvement | Legitimate interests — improving service quality using aggregated, anonymized data. |
sbo99 does not sell, rent, or trade your personal data to any third party. We share personal data only in the following limited circumstances, and only to the extent strictly necessary:
Your transaction data and payment method details are shared with our certified payment processing partners to execute deposits and withdrawals via Indonesian bank transfer (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata) and e-wallet services (OVO, DANA, GoPay, ShopeePay, LinkAja). All payment processors engaged by sbo99 operate under contractual data security obligations.
The identity documents you submit during KYC verification are processed by a licensed third-party identity verification provider. This provider verifies your documents against official records, confirms your identity and age, and returns a verification result to sbo99. Your documents are not retained by the KYC provider beyond the period required to complete the verification.
sbo99 integrates games from licensed studios including Pragmatic Play, Microgaming, NetEnt, Evolution Gaming, Pocket Games Soft, and Spribe. These studios receive only the minimum data required to deliver and settle game results — typically a session token and anonymized player identifier. They do not receive your name, email, or payment details.
sbo99 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, a valid legal order, or to protect the rights, property, or safety of sbo99 or its players. sbo99 will notify affected players of any such disclosure where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or a substantial part of sbo99's assets, personal data held by sbo99 may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy terms applicable to your data under the new entity's management.
No Third-Party Marketing: sbo99 does not share your contact details, betting history, or any other personal data with third-party advertisers, affiliate networks, or data brokers for marketing purposes.
sbo99 uses cookies and similar tracking technologies to operate the platform efficiently and deliver a personalized experience. The categories of cookies we use are as follows:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Required for core platform functions: login sessions, account authentication, bet placement, and deposit processing. | No — disabling these will prevent platform access. |
| Functional Cookies | Remember your preferences such as language settings, preferred game lobby view, and responsible gaming alert configurations. | Yes — disabling these resets preferences on each visit. |
| Analytics Cookies | Collect anonymized data on page views, session duration, navigation paths, and feature usage to help sbo99 improve the platform. | Yes — opt out via your browser settings. |
| Security Cookies | Support fraud detection and bot prevention by recording device fingerprinting signals and anomalous access patterns. | No — essential for platform security. |
You can manage cookie preferences through your browser settings. Please note that disabling non-essential cookies may affect the functionality of certain features. sbo99 does not use third-party advertising cookies or cross-site tracking technologies.
sbo99 implements a layered approach to data security designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Security measures in place include:
Your Responsibility: sbo99's security measures protect data at the platform level. You are responsible for keeping your sbo99 login credentials private and for using a secure, private device when accessing your account. Never share your password with anyone — sbo99 support staff will never ask for it.
sbo99 retains personal data for no longer than necessary to fulfil the purposes described in this Privacy Policy, subject to the following guidelines:
| Data Category | Retention Period |
|---|---|
| Account registration data | For the lifetime of the account, plus 5 years after account closure. |
| KYC documents | 5 years after account closure, as required by AML compliance obligations. |
| Financial transaction records | 5 years after the transaction date, for audit and compliance purposes. |
| Betting and gaming history | 5 years after the date of the bet or game session. |
| Support communications | 24 months from the date of the last message in a conversation thread. |
| Responsible gaming records | For the duration of the account plus 5 years after closure. |
| Analytics data (anonymized) | Indefinitely, as data has been fully anonymized and cannot be re-linked to an individual. |
| Marketing consent records | Until consent is withdrawn, plus 3 years thereafter for compliance evidence. |
At the end of each applicable retention period, personal data is securely deleted or irreversibly anonymized. sbo99 conducts regular data audits to ensure retention schedules are being applied correctly.
As a player whose personal data is processed by sbo99, you hold the following rights. These rights may be exercised by contacting sbo99 at [email protected] with the subject line "Data Rights Request".
sbo99 will respond to all verified data rights requests within 30 calendar days. In cases of complex or high-volume requests, sbo99 may extend this period by a further 30 days, with notification to the requester. Identity verification may be required before a request is actioned to ensure data is not disclosed to unauthorized parties.
Important Limitation: The right to erasure does not apply to data that sbo99 is legally required to retain, such as KYC documents and financial transaction records retained under AML obligations. In such cases, sbo99 will explain which specific data cannot be deleted and the legal basis for its continued retention.
The sbo99 platform is strictly intended for adults aged 21 years and above. sbo99 does not knowingly collect personal data from individuals under the age of 21. Age is verified as part of the mandatory KYC process prior to any withdrawal being processed.
If sbo99 becomes aware that personal data has been collected from an individual under 21, that account will be immediately suspended, all balances forfeited, and the data deleted in accordance with our retention policy except where retention is required by legal obligation. If you believe a minor has accessed sbo99 using falsified information, please contact us immediately at [email protected].
sbo99 operates as an internationally hosted platform. Your personal data may be processed on servers located outside Indonesia. Where personal data is transferred internationally, sbo99 ensures that appropriate safeguards are in place, which may include:
By using sbo99 and providing your personal data, you acknowledge that your data may be transferred, stored, and processed internationally as described in this section.
The sbo99 platform integrates third-party services to deliver its full functionality. These services operate under their own privacy policies, which are independent of this Privacy Policy. sbo99 takes reasonable steps to ensure that third-party partners maintain data protection standards consistent with our own, but we cannot accept responsibility for the privacy practices of third parties beyond the scope of our contractual agreements with them.
Third-party service categories integrated into sbo99 include:
The sbo99 website does not embed third-party advertising networks, social media tracking pixels, or behavioral retargeting scripts.
sbo99 may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable legal requirements. When a material change is made to this Privacy Policy, sbo99 will:
Continued use of the sbo99 platform following the effective date of a revised Privacy Policy constitutes acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how sbo99 protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way sbo99 processes your personal data, please contact us through the following channels:
sbo99 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data protection obligations. Data rights requests, privacy complaints, and questions about international data transfers should be directed to the DPO via the email address above.
This Privacy Policy was last updated on 1 January 2026. The current version of this Privacy Policy will always be available at sbo99.one/privacy-policy.
Play with confidence knowing that sbo99 applies industry-leading security standards to protect your personal information around the clock. Ready to get started?